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Returns
Due to the downloadable nature of this product, all sales are final. If it appears that there has been a problem with your order, or you have questions, please contact us and we will get back to you. If we cannot provide the product you´ve bought we are happy to refund your order. If you have any quality issues which cannot be fixed we will also refund your money. In any case we will be able to deliver your product we will do all we can to do so.
Purchasing of CD Collections/Backups/other Artwork
If your product has any quality issues or if you don´t want to keep it you can send it back at any time except it is a downloadable product. Downloadable products purchased on CD cannot be returned.
All other products can be send back in a timeframe of two weeks. If you want to give a product back you first send an email to info@digidesignresort.com and let us know you are going to send it back. After our confirmation you can get it to mail. If your product has quality issues we will pay for your shipping expenses. If not you need to pay for them as long as it costs more than 40 Euros. We will refund your money as soon as your order arrived here in Germany and has no signs of use. If it has any signs of use the refund will be (1) - 10% for small signs of use (2) - 20% for heavy signs of use. If the product is damaged in any way no refund will be given.
Please contact us with any issue before you return your product. We are happy to work something out with you.
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